This Website collects some Personal Data from its Users.
Owner and Data Controller
Hotel Rutiliano s.a.s. Via della Madonnina, 18 53026 Pienza (Siena) Partita I.V.A.: 00523010528
Owner contact email: firstname.lastname@example.org
Types of Data collected
Among the types of Personal Data that this Website collects, by itself or through third parties, there are:
Cookies; Usage Data; first name; last name; email address.
Complete details on each type of Personal Data collected are
explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website. Unless
specified otherwise, all Data requested by this Website is mandatory
and failure to provide this Data may make it impossible for this Website
to provide its services. In cases where this Website specifically
states that some Data is not mandatory, Users are free not to
communicate this Data without consequences to the availability or the
functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any
owners of third-party services used by this Website serves the purpose
of providing the Service required by the User, in addition to any other
Users are responsible for any third-party Personal Data obtained,
published or shared through this Website and confirm that they have the
third party’s consent to provide the Data to the Owner.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent
unauthorized access, disclosure, modification, or unauthorized
destruction of the Data. The Data processing is carried out using
computers and/or IT enabled tools, following organizational procedures
and modes strictly related to the purposes indicated. In addition to the
Owner, in some cases, the Data may be accessible to certain types of
persons in charge, involved with the operation of this Website
(administration, sales, marketing, legal, system administration) or
external parties (such as third-party technical service providers, mail
carriers, hosting providers, IT companies, communications agencies)
appointed, if necessary, as Data Processors by the Owner. The updated
list of these parties may be requested from the Owner at any time.
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
Users have given their consent for one or more specific
purposes. Note: Under some legislations the Owner may be allowed to
process Personal Data until the User objects to such processing
(“opt-out”), without having to rely on consent or any other of the
following legal bases. This, however, does not apply, whenever the
processing of Personal Data is subject to European data protection law;
provision of Data is necessary for the performance of an
agreement with the User and/or for any pre-contractual obligations
processing is necessary for compliance with a legal obligation to which the Owner is subject;
processing is related to a task that is carried out in the
public interest or in the exercise of official authority vested in the
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific
legal basis that applies to the processing, and in particular whether
the provision of Personal Data is a statutory or contractual
requirement, or a requirement necessary to enter into a contract.
The Data is processed at the Owner’s operating offices and in any
other places where the parties involved in the processing are located.
Depending on the User’s location, data transfers may involve
transferring the User’s Data to a country other than their own. To find
out more about the place of processing of such transferred Data, Users
can check the section containing details about the processing of
Users are also entitled to learn about the legal basis of Data
transfers to a country outside the European Union or to any
international organization governed by public international law or set
up by two or more countries, such as the UN, and about the security
measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking
the relevant sections of this document or inquire with the Owner using
the information provided in the contact section.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Personal Data collected for purposes related to the performance
of a contract between the Owner and the User shall be retained until
such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s
legitimate interests shall be retained as long as needed to fulfill such
purposes. Users may find specific information regarding the legitimate
interests pursued by the Owner within the relevant sections of this
document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer
period whenever the User has given consent to such processing, as long
as such consent is not withdrawn. Furthermore, the Owner may be obliged
to retain Personal Data for a longer period whenever required to do so
for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted.
Therefore, the right to access, the right to erasure, the right to
rectification and the right to data portability cannot be enforced after
expiration of the retention period.
The purposes of processing
The Data concerning the User is collected to allow the Owner to
provide its Services, as well as for the following purposes:
Commercial affiliation, Analytics, Contacting the User and
Interaction with external social networks and platforms.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
The services contained in this section enable the
Owner to monitor and analyze web traffic and can be used to keep track
of User behavior.
Google Analytics with anonymized IP (Google Inc.)
Google Analytics is a web analysis service
provided by Google Inc. (“Google”). Google utilizes the Data collected
to track and examine the use of this Website, to prepare reports on its
activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
This integration of Google Analytics anonymizes your IP address. It
works by shortening Users’ IP addresses within member states of the
European Union or in other contracting states to the Agreement on the
European Economic Area. Only in exceptional cases will the complete IP
address be sent to a Google server and shortened within the US.
By filling in the contact form with their Data,
the User authorizes this Website to use these details to reply to
requests for information, quotes or any other kind of request as
indicated by the form’s header.
Personal Data collected: email address; first name; last name.
This type of service allows this Website to
display advertisements for third-party products or services. Ads can be
displayed either as advertising links or as banners using various kinds
Clicks on the icon or banner posted on the Application are tracked by
the third-party services listed below, and are shared with this Website.
nteraction with external social networks and platforms
This type of service allows interaction with
social networks or other external platforms directly from the pages of
The interaction and information obtained through this Website are always
subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages
where the service is installed, even when Users do not use it.
It is recommended to log out from the respective services in order to
make sure that the processed data on this Website isn’t being connected
back to the User’s profile.
Facebook Like button and social widgets (Facebook, Inc.)
The Facebook Like button and social widgets are
services allowing interaction with the Facebook social network provided
by Facebook, Inc.
Personal Data collected: Cookies; Usage Data.
The rights of Users
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
Withdraw their consent at any time. Users have the right
to withdraw consent where they have previously given their consent to
the processing of their Personal Data.
Object to processing of their Data. Users have the right
to object to the processing of their Data if the processing is carried
out on a legal basis other than consent. Further details are provided in
the dedicated section below.
Access their Data. Users have the right to learn if Data
is being processed by the Owner, obtain disclosure regarding certain
aspects of the processing and obtain a copy of the Data undergoing
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Restrict the processing of their Data. Users have the
right, under certain circumstances, to restrict the processing of their
Data. In this case, the Owner will not process their Data for any
purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller.
Users have the right to receive their Data in a structured, commonly
used and machine readable format and, if technically feasible, to have
it transmitted to another controller without any hindrance. This
provision is applicable provided that the Data is processed by automated
means and that the processing is based on the User’s consent, on a
contract which the User is part of or on pre-contractual obligations
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the
exercise of an official authority vested in the Owner or for the
purposes of the legitimate interests pursued by the Owner, Users may
object to such processing by providing a ground related to their
particular situation to justify the objection.
Users must know that, however, should their Personal Data be
processed for direct marketing purposes, they can object to that
processing at any time without providing any justification. To learn,
whether the Owner is processing Personal Data for direct marketing
purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner
through the contact details provided in this document. These requests
can be exercised free of charge and will be addressed by the Owner as
early as possible and always within one month.
Additional information about Data collection and processing
The User’s Personal Data may be used for legal purposes by the Owner
in Court or in the stages leading to possible legal action arising from
improper use of this Website or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User’s Personal Data
this Website may provide the User with additional and contextual
information concerning particular Services or the collection and
processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, this Website and any
third-party services may collect files that record interaction with this
Website (System logs) use other Personal Data (such as the IP Address)
for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal
Data may be requested from the Owner at any time. Please see the contact
information at the beginning of this document.
How “Do Not Track” requests are handled
This Website does not support “Do Not Track” requests. To
determine whether any of the third-party services it uses honor the “Do
Not Track” requests, please read their privacy policies.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection
with other information — including a personal identification number —
allows for the identification or identifiability of a natural person.
Information collected automatically through this Website (or
third-party services employed in this Website), which can include: the
IP addresses or domain names of the computers utilized by the Users who
use this Website, the URI addresses (Uniform Resource Identifier), the
time of the request, the method utilized to submit the request to the
server, the size of the file received in response, the numerical code
indicating the status of the server’s answer (successful outcome, error,
etc.), the country of origin, the features of the browser and the
operating system utilized by the User, the various time details per
visit (e.g., the time spent on each page within the Application) and the
details about the path followed within the Application with special
reference to the sequence of pages visited, and other parameters about
the device operating system and/or the User’s IT environment.
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural or legal person, public authority, agency or other
body which processes Personal Data on behalf of the Controller, as
Data Controller (or Owner)
The natural or legal person, public authority, agency or other
body which, alone or jointly with others, determines the purposes and
means of the processing of Personal Data, including the security
measures concerning the operation and use of this Website. The Data
Controller, unless otherwise specified, is the Owner of this Website.
This Website (or this Application)
The means by which the Personal Data of the User is collected and processed.
The service provided by this Website as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this
document to the European Union include all current member states to the
European Union and the European Economic Area.
Small sets of data stored in the User’s device.
This privacy statement has been prepared based on provisions of
multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679
(General Data Protection Regulation).